1. How can I purchase a product from your website or store?

  • You can purchase a product from our website or store by adding it to your cart and proceeding to checkout. You’ll need to provide your shipping information and choose a payment method.

2. What payment methods are accepted for purchasing products?

  • We accept credit card payments, including Visa, MasterCard, American Express, and Discover. Additionally, we also offer the option to pay via bkash.

3. Can I pay for my purchase using a credit card?

  • Yes, you can pay for your purchase using a credit card. We accept various major credit card providers for your convenience.

4. What is bkash, and how does it work as a payment method?

  • bkash is a mobile financial service in some regions that allows you to make secure and convenient payments through your mobile phone. To use it, you need to have a bkash account and follow the provided payment instructions during checkout.

5. Is my credit card information safe when making a payment?

  • Yes, we take security seriously. We use industry-standard encryption protocols to protect your credit card information during the payment process, ensuring that your data remains confidential and secure.

6. Are there any additional fees associated with using a credit card or bkash for payment?

  • We do not charge any additional fees for using a credit card. However, please check with your bank or bkash provider for any fees they may apply to your transaction.

7. Can I change my payment method after placing an order?

  • Unfortunately, once an order is placed, you cannot change the payment method. If you encounter issues with your payment method, please contact our customer support for assistance.

8. What happens if my payment is declined?

  • If your payment is declined, please double-check your card information or ensure you have sufficient funds in your bkash account. If the issue persists, contact your bank or bkash provider for further assistance.

9. Is there a minimum purchase amount required to use a credit card or bkash?

  • There may be a minimum purchase requirement for using certain payment methods, but this can vary. Please check our website or contact customer support for specific information regarding minimum purchase amounts.

10. Can I get a refund if I’m not satisfied with my purchase? – Our refund policy depends on the specific terms and conditions of your purchase. Please refer to our refund policy or contact our customer support team for assistance with any refund inquiries.